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Feature Codes

Feature Codes

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ShortcutFeature Description
7{ext}Transfer a call directly to voicemail (3 or 4 digit extension)
5000Unregistered Login to VMail (prompted for acct no and password)
5001Registered Login to VMail (prompted for password only)
Star CodeFeature Description
*{parking lot}Park a Call (to a specified park ext)
*35{ext}Extension Pickup - Answer a Call that is ringing at another extension
*38Self Pickup - Moves an active call to another extension owned by the Same User. (Dial from the idle extension to steal the active call).
*40Activate Call Forwarding
*41Set Forward Busy Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*42Set Forward No Answer Feature
*50{ext}Auto Answer/Intercom (3 or 4 Digit Ext) This feature does not work with SLA.
*61To Voicemail - Unauthenticated
*62To Voicemail - Password Only
*66<10 or 11 Digit phone number>Route Call Off-Net. This feature will route a call out through a carrier, instead of staying on Network.
*67{ext}To User w/ Privacy
*69Call Return
*72<10 or 11 Digit phone number or Extension number>
Set Forward Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*73DeActivate Forward
*74Activate Night Mode (Requires Setup)
*75DeActivate Night Mode
*78Activate Do Not Disturb
*79DeActivate Do Not Disturb
*80Start Call Recording
*81Stop Call Recording
*82Pause Call Recording for 1 minute or until *83 (Unpause Call Recording), whichever comes first
*83Resume Call Recording from a paused state as a result of *82
*90Activate Forward Busy (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*91DeActivate Forward Busy
*92Activate Forward No Answer (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*93DeActivate Forward No Answer
*97{ext}Transfer to a 4-digit Extension
*98{ext}Transfer to a 3-digit Extension
*99Transfer to Self
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