Give your business the piece of mind with Managed IT Service from Lucid Technologies.
Managed IT Services for Your Business
Business IT management has been called the black hole of the office. It places a huge strain on resources, money, and most of all, time—time you don’t have. Businesses that handle their own IT understand this strain and look for a reliable and qualified company to take IT management off of their hands. That’s why Lucid Technologies offers valuable IT management solutions. We can manage, maintain and support your entire IT infrastructure for one monthly cost.
Managed IT Services from Lucid Technologies can provide your company with piece of mind knowing we offer Hardware Monitoring, Backup & Disaster Recovery, Staff Support, Managed Network, Managed Security Protection, Managed Web Protection and more! Our Managed IT Services are designed to provide you with the business IT support your company needs. We also offer other add-on services like Hosted PBX Solutions and Hosted Email.
Managed IT Services Include
Services included in your package will depend on your plan selection
We monitor the PCs & servers CPU temperature & usage, memory usage, hard drive usage etc. to make sure your they run as efficient as possible.
With remote support we can provide quick response time to your support needs. This also allows us to minimize onsite service needs.
No need to worry about Windows updates and critical patches. We will handle the required patching outside of normal business hours.
MANAGED SECURITY PROTECTION
We install and manage the needed anti-virus and malware protection. We will configure the security software and take care of required scans.
MANAGED WEB PROTECTION
Block or allow specific websites based on categories or business needs. It also helps to stop and prevent malicious websites from causing damage.
Vulnerabilities on a workstation or server can allow hackers to enter your network and cause severe damage. We look for these vulnerabilities to stop any potential damage.
We will verify that your wired and wireless networks are secure and operating efficiently.
BACKUP & DISASTER RECOVERY
We protect your business by backing up your mission critical data to an onsite device and to the cloud, so your data is always secure and available.
PROACTIVE & PREVENTATIVE MAINTENANCE
We don't wait for things to break before we fix them. We consistently look for issues and work to resolve them, eliminating downtime.
A poorly maintained workstation or server can cause huge bottlenecks in a business environment. Continual maintenance is critical to make sure devices run optimal at all times.
Some devices in a business don't always contain business critical data, but that doesn't mean it isn't still important to the business. Online backup will protect this data.
ONSITE SERVICE DISCOUNT
Our fully Managed IT Solution offers an onsite service discount. Although, we maintain the devices remotely, sometimes an onsite visit is needed for a misbehaving workstation or server.
Managed IT Service Add-Ons
These add-ons are in addition to your Managed IT Service
HOSTED PHONE SYSTEM
A hosted PBX is a great way to save on communication costs and it provides your company with features to handle calls more efficiently.