MyLucidPBX Features - Lucid Technologies Cloud Communications

Business Features without the Extra Cost

Create the system your company needs to help simplify your call routing, increase customer satisfaction and increase business efficiency.

Calling Features

Call Forwarding

Call Parking

Call Routing

Attended Transfer

Blind Transfer

Call Hold

Caller ID Number

CallerID Name *

DND (Do Not Disturb)

BLF Support

Queue

Ring Group

Auto Attendant / IVR

Time Conditions

Music on Hold

Voicemail & Fax Features

Voicemail

Fax to Email *

Voicemail to Email

vFax Portal *

Voicemail Transcription *

Business Features

Call Recording *

Paging

Team Chat

Presence

Call Center Agents *

Blacklist

Whitelist

SMS / MMS Service *

Feature Codes

Call Reports *

Intercom

Custom Prompts

Android and iOS Mobile App

Windows Desktop App *

Management Features

Call Detail Record (CDR)

Web-based Control Panel

Event Logs

* Service available at an additional cost